Customer Onboarding 101: Using Video to Drive Engagement and Retention Many companies want to improve their customer onboarding process. Most customers won’t read complex text instructions to find out how to use a... Uncategorized Mar 027 min read
How to Create Content for Customer Onboarding Users are usually excited after buying products or services. They are eager to start using them and discover their potential. If they encounter... Internal CommunicationsSalesUncategorized Aug 245 min read
Role of Video in Customer Experience Management in 2021 Primary goal of CX strategy is optimizing the overall customer experience in a data-driven way. Video is an increasingly important element of that experience. Customer Success Apr 228 min read